Open Access Open Access  Restricted Access Subscription or Fee Access

Design of an Intelligent System to Support Tutors in Learning Communities Using Multi-Agent Systems and Fuzzy Logic

(*) Corresponding author

Authors' affiliations



In this article, we describe a multi agent approach for supporting learning activities in a Virtual Learning Environment context. In order to assist teachers who monitor learning processes, viewed as a specific type of collaboration, the proposed system estimates a behavioral (sociological) profile for each student. This estimation is based on automatic analysis of students’ textual asynchronous conversations. The determined profiles are proposed to the teacher and may provide assistance to teacher during tutoring tasks. This paper specifically proposes definitions of the used sociological profiles, and presents the architecture of the Multi-Agent System (MAS) determining the profiles. This MAS relies on a fuzzy logic based strategy for representing the knowledge of the teacher. The system was experimented with students of the master “software quality” of the Ibn Tofail University. The results obtained show that the proposed approach is effective and gives satisfactory results. 
Copyright © 2015 Praise Worthy Prize - All rights reserved.


Collaborative Learning; Conversation Analysis; Fuzzy Logic; Multi-Agent System; Social Profiles

Full Text:



De Lièvre, B. Depover, C. Dillenbourg, P. The relationship between tutoring mode and learners’ use of help tools in distance education .Instructional Science 34 (2), 97-129

R. Pléty, Comment apprendre et se former en groupe. Paris, Retz, 1998.

Y. Chaabi, al, An automatic system for the determination of learner’s sociological behavior from textual asynchronous conversations analysis in online collaborative learning. International Conference on Intelligent Systems: Theories and Applications (SITA-14) 7-8 May 2014, IEEE.

J. Sujana, Claire, M. & John, K. A visualisation tool to aid exploration of students’ interactions in asynchronous online communication. Computers & Education, Volume 58, Issue 1, January 2012, (pp. 30-42).

McLoughlin, C. and Marshall, L. (2000). Scaffolding: A model for learner support in an online teaching environment. In A. Herrmann and M.M. Kulski (Eds), Flexible Futures in Tertiary Teaching. Proceedings of the 9th Annual Teaching Learning Forum, 2-4 February 2000. Perth: Curtin University of Technology

Günes, I. Akçayb, M. & Dinçera, G. Log analyser programs for distance education systems. Procedia Social and Behavioral Sciences, Volume: 9, Elsevier, 108-1213, 2010.

Breno, F. Patrica, A. Qualitative Analysis of Discussion Forums. International Journal of Computer Information Systems and Industrial Management Applications. ISSN 2150-7988 Volume 3 (2011) pp. 671- 678.

Gerosa. M.A., Pimentel. G.P, Fuks. H, & Lucena. C. No need to read messages right now: helping mediators to steer educational forums using statistical and visual information. Proceedings of Computer Supported Collaborative Learning 2005.

K. Lund, van W. Diggelen, G. Dyke, M. Overdijk, J.J. Girardot, & Corbel, A. A researcher perspective on the analysis and presentation of interaction log files from CSCL situations within the LEAD project. ICLS 2008, Utrecht, The Netherlands.

Ben-naim, D., Marcus, N., Bain, M. (2008). Visualization and Analysisof Student Interaction in an Adaptive Exploratory LearningEnvironment. In Int. Workshop in Intelligent Support for ExploratoryEnvironments in the European Conference on Technology EnhancedLearning, Maastricht, 1-10.

Sherman. L. W, A Postmodern, constructivist and cooperative pedagogy for teaching educational psychology, assisted by computer mediated communications. In Proceedings of CSCL 95' Conference, 1995.

Lutz, S., & Huitt, W. (2004). Connecting cognitive development and constructivism: Implications from theory for instruction and assessment. Constructivism in the Human Sciences,9(1), 67-90.

I. Verenikina. Cultural-historical psychology and activity theory in everyday practice». In: H Hasan, E Gould, P Larkin, L Vrazalic (Eds.): Information Systems and Activity Theory: Volume 2 Theory and Practice. Wollongong: University of Wollongong Press,pp. 23-38, 2001.

M. E. Morf, & W. G. Weber. «I/O Psychology and the Bridging Potential of A. N. Leont'ev's Activity Theory. Canadian Psychology May, 41, pp. 81-93, 2000.

Y. Engeström. Learning by expanding: an activity-theoretical approach to developmental research, Helsinki, 1987.

S. Hennessy, J. Wishart, D. Whitelock, R. Deaney, R. Brawn,L. la Velle, A. McFarlane, K. Ruthven, and M. Winterbottom, Pedagogical approaches for technology integrated science teaching, Computers & Education, 48 (2007), pp. 137–152.

Olufemi, O., Pedagogical Approaches and Technical Subject Teaching through Internet Media. Electronic Journal e-Learning, Vol. 6, No. 1, pp. 53-66, 2008.

R. Carolyn, al. Analyzing collaborative learning processes automatically: Exploiting the advances of computational linguistics incomputer-supported collaborative learning». International Society of the Learning Sciences, Inc.; Springer Science + Business Media, LLC 2007.

Rosé, C. P., Wang, Y. C., Arguello, J., Stegmann, K., Weinberger, A., & Fischer, F. (inpress). Analyzing collaborative learning processes automatically: Exploiting the advancesof computational linguistics in computer-supported collaborative learning. International Journal of Computer Supported Collaborative Learning.

S. Kode, L. Gollapudi, R.R. Tammanagari, V. Pullakavi. Using Discussion Forums to Improve Student Retention Rate: Our Experience with Certificate in Information Technology (CIT) Program, Advanced Learning Technologies (ICALT), 2014 IEEE 14th International Conference.

S. Herring (ed.). Posting in a different voice: Gender and ethics in computer-mediated communication». In C. Ess (ed.), Philosophical Perspectives on Computer-Mediated Communication, 115-45. Albany: SUNY Press. Reprinted (1999) in P. Mayer (ed.), Computer Media and Communication: A Reader, 241-65. New York: Oxford University Press, 1996.

R. Pemberton, R. Edward, S.L. Or, W.W.F. and H.D. Pierson (Eds.). Taking Control: Autonomy in Language Learning. Hong Kong: Hong Kong University Press, 1996.

Erickson. T, Social Interaction on the Net : Virtual Community as a Participatory Genre, In. Proceedings of the Thirtieth Hawaii International Conference on System Sciences, 1997.

I. Hutchby. Conversation and Technology: From the Telephone to the Internet. Cambridge:Polity Press, 2001.

Perry, M. Face to face versus computer-mediated communication: Couples satisfaction and experience across conditions. Retrieved from ProQuest Digital Dissertations (2010).

Jibril, T. A.; Abdullah, M. H. Relevance of Emoticons in Computer-Mediated Communication Contexts: An Overview. Asian Social Science, v. 9, n. 4, p. 201-207, 2013.

Derks, D.; Fischer, A. H.; Bos, A. E. The Role of Emotion in Computer-Mediated Communication: A review., Computers in Human Behavior v. 24, p. 766-785, 2008b.

Fussell, S.R. The Verbal Communication of Emotion: Introduction and Overview. In: FUSSELL, S.R. (Ed.). The verbal Communication of Emotion: Interdisciplinary Perspectives. Mahwah: Lawrence Erlbaum Associates, 2002. p. 1-22.

Suter E. Arndt I. Arthur N. Parboosingh I,Taylor E, Deutschlander S. Role understanding and effective communication as core competencies lor collaborative practice. J InterprofCare. 2009; 32( 1):41,51.

Hattori, F.; Ohguro, T.; Yokoo, M.; Matsubara, S.; Yoshida, S.: Socialware:multiagent systems for supporting network communities. In: Commun. ACM, vol. 42,1999; pp. 55-61.

B. F. Azevedo, P. A. Behar, and E. B. Reategui, “Qualitative analysis of discussion forums,” Forums. International Journal of Computer Information Systems and Industrial Management, v. 3, p. 671-678, 2011.

G. Salmon. Extreme e-mailing, Interact, no. 26 March, pp. 13–14, 2003.

M. Asadi, & J. Javanovic, & D. Gasevic, & M. Hatala, (). A quantitive evaluation of LOCO-Analyst: A tool for raising educators’ awareness in online learning environments. Technical Report, 2011.

R. Pléty. L’apprentissage coopérant, Ethologie et psychologie des communications, ARCI Presse Universitaire, Lyon, 1996.

Larose, F., David, R., Dirand , J., Karsenti, T., Vincent Grenon, V., Lafrance, S. & Judith Cantin, J. (1999). "Information and Communication Technologies in University Teaching and in Teacher Education: Journey in a Major Québec University's Reality". Electronic Journal of Sociology.

Khine, M.S. ;Emirates Coll. for Adv. Educ., Abu Dhabi, United Arab Emirates ; Santos, I.M. Social presence in collaborative learning: Analysis of interactions in knowledge building community. IEEE, International Conference on Interactive Collaborative Learning (ICL), P( 950 - 955), 2014.

S. Rodriguez, V. Hilaire, N. Gaud, S. Galland, & A. Koukam. Chapter in Self-organizing Software: From Natural to Artificial Adaptation, (first edition), Self-Organising Software From Natural to Artificial Adaptation - Natural Computing series, chapter 11, (pp. 238-263), Springer. ISBN: 978-3642173479, 2011.

M. Cossentino, N. Gaud, V. Hilaire, S. Galland, & A. Koukam. In Journal for Autonomous Agents and Multi-Agent Systems (JAAMAS). Vol. 20(2). Springer Netherlands. (pp. 260-304). ISSN 1387-253. Mars, 2010.

S. Rodriguez, N. Gaud, V. Hilaire, S. Galland, & A. Koukam. In the Fourth International Workshop on Engineering Self-Organizing Applications (ESOA'06). Eds. Sven Brueckner, Salima Hassas, Mark Jelasity, Daniel Yamins. (pp. 62-75). Future University-Hakodate, Japan, May, 2014.

H. Sacks, E. A. Schegloff , G. A Jefferson. Simplest Systematics for the Organization of Turn-Taking for Conversation, Language 50, 696-735, 1974.

J. L. Austin, How to do Things with Words (Oxford, 1962).

J. R. Searle, Speech acts: an essay in the philosophy of language , Cambridge University Press, 1969.

S. French. Uncertainty and imprecision: Modeling and analysis. The Journal of the Operational Research Society 46, 1, 70-79. 1995.

L.A. Zadeh, The concept of a linguistic variable and its application to approximate reasoning I,II,III, Inf.Sci. 8(1975), 199-257, 301-357; 9, 43-80, 1975.

C.C. Lee, Fuzzy logic in control systems: fuzzy logic controllers—parts I and II, IEEE Trans. Syst. Man. Cybernet. 20:404-435, 1990.

D. Driankov, H. Hellendoorn, and M. Reinfrank, An Introduction to Fuzzy Control, Springer, Berlin, 1993.


  • There are currently no refbacks.

Please send any question about this web site to
Copyright © 2005-2023 Praise Worthy Prize