SEVALERPS a New EX-ANTE Multi-Criteria Method for ERP Selection

(*) Corresponding author

Authors' affiliations

DOI's assignment:
the author of the article can submit here a request for assignment of a DOI number to this resource!
Cost of the service: euros 10,00 (for a DOI)


Selecting the right ERP system is one of the most risky, tedious and complex decision making activity for any organization. This paper develops a new multi-criteria method for ERP systems evaluation and selection, which addresses some of the most important shortcomings relating to the methods found in the literature. The proposed method serves mainly twofold objectives; firstly it introduces a new systematic evaluation process that considers ERP tailoring and mismatch handling as the corner stone of the evaluation activity. Secondly, it presents a semi-structured evaluation model that helps the selection team to voice out its preferences. The evaluation model relies on many mathematical techniques to handle the various aspects of the evaluation: 0-1 linear programming systems to define the anticipated functional coverage of ERP candidates, MACBETH cardinal scales to represent, in an interactive way, the selection team’s preferences, and the Choquet integral to address interdependencies among evaluation criteria.
Copyright © 2013 Praise Worthy Prize - All rights reserved.


ERP; Evaluation; Multi-Criteria; Selection; SEVALERPS

Full Text:



C. W. Holsapple, M. P. Sena, The Decision-Support Characteristics of ERP Systems, International Journal of Human-Computer Interaction, Vol. 16, no. 1, pp. 101–123, 2003.

N. Kakanakov, M. Shopov, I. Stankov, G. Spasov, Web Services and Data Integration in Distributed Automation and Information Systems in Internet Environment, (2006) International Review on Computers and Software (IRECOS), 1 (3),pp. 194-201.

T. Shiang-Yen, R. Idrus, U. Yusof, Misfits of Enterprise Resource planning (ERP) System and Business Strategies: Framework for Identiying and Classiying ERP Misfit, in International Conference of Business and Economic Research (Year of Publication: 2010)

J.-H. Wu, W.-C. Tai, R. J. Tsai, I.-Y. Lu, Using Multiple Variables Decision-Making Analysis for ERP Selection, International Journal of Manufacturing Technology and Management, Vol. 18, no. 2, pp. 228–241, 2009.

J. Verville, A. Halingten, A Six-Stage Model of the Buying Process for ERP Software, Industrial Marketing Management, Vol. 32, no. 7, pp. 585–594, 2003.

E. Triantaphyllou, Multi-criteria Decision Making Methods: A Comparative Study. 2000, Netherlands: Kluwer Academic Publishers.

M. Mollaghasemi, J. Pet-Edwards, Technical Briefing: Making Multiple-Objective Decisions. IEEE computer society press Los Alamitos, CA, 1997.

C. G. Sen, H. Baraçli,, S. Sen, A Literature Review and Classification of Enterprise Software Selection Approaches, International Journal of Information Technology and Decision Making, Vol. 8, no. 02, pp. 217–238, 2009.

C. J. Stefanou, The Selection Process of Enterprise Resource planning (ERP) Systems, AMCIS 2000 Proceedings (Page: 418 Year of Publication: 2000)

F. Sistach, J. Pastor, Methodological Acquisition of ERP Solutions with SHERPA, First World Class IT Service Management Guide (Ed. J. van Bon), tenHagenStam, 2000.

N. Maiden , G. Rugg, ACRE: Selecting Methods for Requirements Acquisition, Software Engineering Journal, Vol. 11, no. 3, pp. 183–192, 1996.

ISO9126, ISO/IEC 9126-1 Software Engineering - Product Quality - Part I: Quality model, ISO International Standards Organisation, 2001.

C. Alves, X. Franch, J. P. Carvallo, A. Finkelstein, Using Goals and Quality Models to Support the Matching Analysis During COTS Selection, in COTS-Based Software Systems. Springer, 2005, pp. 146–156.

L. Brehm, A. Heinzl, M. L. Markus, Tailoring ERP Systems: A Spectrum of Choices and Their Implications, in System Sciences, 2001. Proceedings of the 34th Annual Hawaii International Conference on. IEEE,(Page: 9 Year of Publication: 2001)

C. A. Bana, J.-M. De Corte, J.-C. Vansnick et al., On the Mathematical Foundation of MACBETH, in Multiple Criteria Decision Analysis: State of The Art Surveys. Springer, 2005, pp. 409–437

M. Grabisch, The Choquet Integral as a linear interpolator, in 10th International Conference on Information Processing and Management of Uncertainty in Knowledge-Based Systems (IPMU 2004) (Page: 373 Year of Publication: 2004)

G. Choquet, Theory of Capacities, in Annales de l’institut Fourier, Vol. 5, no. 131-295, 1953, p. 87.

Ines, H.H., Ammar, F.B., ELECTRE II multi-criteria decision making for optimum design of modular multilevel inverter building bloc, (2010) International Review of Electrical Engineering (IREE), 5 (3), pp. 870-879.


  • There are currently no refbacks.

Please send any question about this web site to
Copyright © 2005-2024 Praise Worthy Prize